Talking today at the annual conference for the Association of Residential Managing Agents (ARMA) in London, Javid referred to the government’s white paper that set out to tackle ‘the broken housing market’ and criticised the sector whereby not all property managers operate in a fair, honest and ethical manner. Whilst the minister recognised that the majority of property managers work hard to deliver a professional service, evidence of increasing levels of abuse in terms of overcharging and poor service standards is hard to ignore and appropriate regulation will aim to force rogue agents to ‘either up their game or get out’.
As an accredited member of ARMA, FirstPort prides itself in working to the very highest operational standards. Health and Safety is our number one priority and in January 2017, the company has achieved 5* accreditation in the independent audit run by the British Safety Council. Our employees attain qualifications from the Institute of Residential Property Management (IRPM) as well as ensure excellence is maintained through ongoing in-house training on all aspects of property management. Our scale and scope and professional procurement process ensures we work with the very best contractors and secure supplies at the most competitive level providing value for money for our residents.
We are completely committed to working collaboratively with our residents and will do whatever we can to keep people and the homes that they live in safe. We will actively support and adhere to any reforms that the government introduce that bring about better transparency and fairness in the way people’s homes are managed.