Code of business conduct

We put you the customer at the heart of our business. Our Values set out the commitments we have made to deliver excellent service.

How we deliver those services is just as important and our Code of Business Conduct makes clear the kind of business we want to be - operating to the highest standards of business integrity to earn the trust of everyone we deal with.

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Our Communicating with you policy is for everyone who works for us - or on our behalf - so they know what we expect and what you can expect from us.