“I confirm that your service and the support of FirstPort Bespoke Property Services Limited has been first class since we achieved Right to Manage on 11 April 2011. Under your management, we have been able to achieve savings of over £45,000 per annum in service charge expenditure. Following the handover of management in 2011, we worked with First Port to identify areas where we could achieve savings in service charge expenditure and ensuring that leaseholders got value for their money. The assistance and support of FirstPort was fundamental to us achieving RTM. Your personal performance as our property manager has been outstanding.”
Director Imperial Hall Freehold Limited
“As Chairman of the Management Company and a board member since 2004, the board of directors is extremely pleased with the quality of work and partnership provided. Thank you on behalf of the directors for the major management quality step up you have delivered to our building in the last year; in terms of service, responsiveness and overall compliance. I look forward to the continued FirstPort support in the coming years to ensure the development has the appropriate management quality support.”
Board of Directors, 32/34 Courtfield Gardens
"I have been a Landlord at Radius Apartments from day one. The communications with FirstPort is on a professional level and the teamwork and service is outstanding. I am well supported by FirstPort as a company as is the development as a whole". Costa Costa, Radius Apartments
“At Brentford Lock we have worked closely with the FirstPort team to improve the development and provide a better environment for the residents, which has generated positive feedback. Through the replacement of a number of suppliers/contractors, mentoring the concierge team, and setting higher standards for all, we have seen a gradual all round improvement in our complex site.”
You can read what our customers have been saying about individual members of staff here.