How a community-minded approach by colleagues can improve customer experience
At FirstPort, we’re looking for people with a passion to help their customers be part of a happy and safe community. Fostering neighbourly and local community relationships is so important,…
Our pandemic response recognised as an example of service excellence
This week, FirstPort was confirmed as a commended finalist in the Accelerator PCA Showcase Awards, Service Excellence During Crisis category. The awards were created to recognise and celebrate innovation in…
Spreading some Christmas cheer at FirstPort
With a challenging year coming to an end, we’ve been determined to spread a bit of FirstPort Christmas cheer. We may not have been able to get-together and celebrate as…
Celebrating our Unsung Heroes of 2020
Thank you to News on the Block for celebrating our industry's Unsung Heroes of 2020. They have recognised those people who have gone above and beyond this year and worked…
Getting to know…Kalsuma Khatun, Property Manager
Tell us about your role and how long you’ve worked for FirstPort I started with FirstPort in March 2020 as a Property Manager. My portfolio consists of 18 sites and…
Shadowing Week with our graduate, Joshua
As the final blog of our graduate shadowing week series, Joshua Varghese reflects on his time in our Property Services division. I spent a fantastic week in property services shadowing…
Shadowing Week with our graduate, Ana
The graduate 'shadowing week' is the part of our graduate programme where our grads spend time on sites buddying with either a Property Manager or Development Manager to see what…
Wedding celebrations for a couple who found love at their retirement development
At Kingswood Court in Chingford, a friendship blossomed between two of our customers, Trevor, 76, and Jean, 78, resulting in a wonderful wedding last month. A blossoming friendship Jean moved…
Our ‘real diamond’ resident, Eileen, celebrates her 100th birthday
When Eileen Webster turned 100 on Friday 9th October, celebrations were very different from what her family had planned. Eileen’s seven children had intended to gather family and friends for…
Why property matters to our graduate, Alex
Alex Worsdale, one of FirstPort’s graduate intake of 2019, talks about his time on the scheme so far and how he transitioned from university to FirstPort. I’m often asked ‘why…
