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1. What we do when we receive a consent request form?
When we receive a request for lease consent we will begin by confirming that FirstPort have authority to give consent. We may request a copy of your lease or freehold transfer to assist us with this. If we do not have authority to give consent we will direct you to the appropriate party.
2. Applying for property alterations
If FirstPort has the authority to give consent we will send you a form to complete and advise you if a fee is payable. Once we have the form and fee we will liaise with your property manager and landlord to secure their approval and issue consent. To request an alteration please use the online form (below) and a member of our team will be in touch
| Ownership type | Example of Property Alteration | Fee |
| Leasehold | Replacement bathroom | £90 incl. VAT |
| Leasehold | Boiler replacement | £90 incl. VAT |
| Leasehold | Installation of laminate flooring | £90 incl. VAT |
| Freehold | Erecting a conservatory | £90 incl. VAT |
| Freehold | Installation of a satellite dish | £90 incl. VAT |
| Freehold | Replacement fencing | £90 incl. VAT |
If you own a leasehold property and the proposed works involve significant or structural alterations a licence to alter may be required. If this is the case we will advise of the additional requirements and fees separately
3. Applying for pet consent
If FirstPort have authority to give consent to keep a pet, we will request of a photo of the pet, a completed form and our fee. We will confirm that there are no restrictions on keeping pets at the development before we issue consent. To request consent for a pet, please use the online form (below) and a member of our team will be in touch
| Consent type | Example of Pet Consent | Fee |
| Pet | Small dog | £60 incl. VAT |
| Pet | Cat | £60 incl. VAT |
| Pet | Rabbit | £60 incl. VAT |
4. Applying for your property to be sublet
If FirstPort has the authority to give consent to sublet we will require a copy of the Assured Shorthold Tenancy Agreement, a completed application form, and our fee. Additional fees may be payable on the renewal of tenancy agreements. To request to sublet your property, please use the online form (below) and a member of our team will be in touch
| Consent type | Example of Sublet Consent | Fee |
| Sublet | Initial consent to sublet | £120 incl. VAT |
| Sublet | Tenant renewal (if applicable under terms of the lease) | £42 incl. VAT |
5. All retirement property consents
Retirement Property Consents
We also deal with consents for customers on our Retirement developments such as pet, alterations and subletting. We also give consent for key safes, external grab rails, mobility scooters and semi-permanent ramps. If you need to contact us for a consent relating to a Retirement development please use the online form (below) and a member of our team will be in touch
6. Applying for your consent
Please fill in the form below and select the right dropdown for your application:
Your Property Online gives you 24/7 access to your customer account
- What is lease consent and why is consent required?
- Who do I contact about keeping a pet in my property?
- I’m buying a property managed by you and have pets. Can I get advise on the lease relating to keeping pets at the property I am buying?
- I’m buying a property managed by FirstPort and am going to let the property, what do I need to do?
- I’m a customer and want to make an alteration to my property (e.g. change bathroom layout). Who do I contact?
