Navigating the new landscape: trends shaping the future of property management
Evolving resident expectations, regulatory shifts, and technological advancements are transforming the property management sector. At The FirstPort Group, we're committed to staying ahead of the curve, anticipating these changes, and…
Taking a collaborative and professional approach to prioritise fire safety
Julie Saunders, Head of Fire Safety at The FirstPort Group Fire safety is one of the most important responsibilities we have as Property Managers. Our goal is simple yet vital:…
Driving a more efficient property management service at FirstPort
At a time when many businesses are outsourcing customer service functions, FirstPort is leading a different approach. Until recently, its customer phone lines were handled offshore. But earlier this year,…
The importance of fire safety in property management
For property managers, fire safety is one of the most critical components of their role and those living in residential buildings put their trust in their property management company to…
The Role of Health and Safety in Property Management
Managing residential buildings comes with big responsibilities, and few are as critical as keeping people safe. From trip hazards in corridors to the risk of fire or exposure to harmful…
Understanding the Leasehold and Freehold Reform Act: Key Changes
It has almost been a year since the Leasehold and Freehold Reform Act was rushed into law on the final day before Parliament was dissolved ahead of the general election.…
Putting wellbeing at the centre of later living
Written by Nick O’Donnell, Senior Associate Director at The FirstPort Group When people ask me what makes a successful later living development, the conversation often starts with the basics: building…
Making improvements to the customer journey
The property management sector is experiencing its most significant transformation in decades, driven by changing legislation and evolving requirements. In an article originally published in Property Week, our Managing Director,…
The future of later living: Breaking barriers and embracing change
Written by Ed Cooper, Regional Director at The FirstPort Group Throughout my career managing later living properties, I’ve witnessed the sector rapidly evolve, moving away from the traditional retirement norms…
Period properties vs modern building management
Written by Leanne Barker, Regional Director at The FirstPort Group I have spent a significant amount of time during my 20-year career in property management working with impressive period buildings,…
