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// Help & Support

Who looks after your lifts?

Maintenance, improvements & repairs

The maintenance and repair of a building’s lift are one of the most important tasks we undertake and we are responsible for over 2800 lifts across the UK. In our drive to improve our service standards and deliver value for money, our procurement team selected eight lift maintenance suppliers in September 2017 following a comprehensive tendering process.

The contracts were awarded to:

  • Ace Lifts
  • Amalgamated lifts
  • Orona
  • Otis
  • P.I.P
  • Stour Lifts
  • Pickerings Lifts
  • ELA
  • ThyssenKrupp

The lift contracts are fully comprehensive.

Other lift contractors may be used for new build developments chosen by the developer, in general, these contracts typically are for one year.

The welfare and wellbeing of our residents is always our most important concern. The onsite Development Manager will keep residents fully informed throughout a lift outage and help those residents who rely heavily on the lift with shopping and day-to-day tasks.

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