We recognise that there has been an unprecedented increase in property sales and we understand that some of our customers are experiencing delays in getting information that is critical to their property sale.
Please fill in details relating to your case in the fields below which will be received by our Property Transfer Team. We have colleagues working on escalation cases and will respond to you or your legal representative as soon as we can. If you need an update on your case please speak to your legal representative in the first instance as they will be able to provide the most up to date information relating to your case.
Telephone escalations
If you would like to speak to us on the phone then please contact us on the number below. We are experiencing very high call volumes but your call is important to us and we really appreciate your patience at this time.
Please call: 0333 321 4081
9:00am – 5:00pm
Monday – Friday
When your call is answered you will speak to a member of our team, however they will not be able to give any information relating to your case. They will take details relating to the case and will then escalate this into the relevant team so that we can get responses sent out as soon as possible.
