Retirement

Retirement living management has many unique requirements. As developer, investor, freeholder or landlord, a prime service objective is to deliver an independent and secure environment, backed by welcoming services such as on-call staff, housekeeping, laundry, communal gardens, lounges and where necessary, assisted living. Above all, you seek to ensure all these services - services that help support quality of life and well being - are delivered impeccably, empathetically and cost effectively.

With a 1,400-strong national team, our retirement management services business is mature, skilled and highly focused. Our comprehensive in-house expertise includes consultancy, HR, compliance, surveying, legal and insurance, maintenance and major works – enabling us to deliver expertly tailored property management services for developers, landlords and residents – regardless of site location or size. 

Our total commitment to industry-leading best practice and exceptional service means we are able to guarantee the high standards and thoughtfulness that retirement developments demand. 

Our strong service ethic underpins the peace of mind, quality, consistency, predictability and security that delivers an attractive quality of retirement living. Working with FirstPort will give you …our 12 Pillars:

  • Strong Health and Safety
  • High Site Standards
  • Great customer communications
  • Healthy Estate Finances
  • Capital Planning
  • Risk and Asset management
  • Proactive Maintenance
  • Account Management
  • Great reporting
  • Seamless Mobilisation
  • Experienced Teams
  • High Standards