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Monthly supper club combats social isolation for Herne Bay retirement residents – ‘we’re one big family’
A retirement Development Manager from Kent says a monthly supper club introduced last year has “been a lifesaver” for many residents who were feeling isolated following the impact of the…

World Bee Day: Residents take part in conservation efforts in pledge to protect bees
It’s World Bee Day and FirstPort staff and residents are helping to raise awareness about the importance of protecting bees. Some FirstPort developments have been taking part in No Mow…

Leading a sustainable future
As businesses are returning to the workplace, the role of facilities management teams has never been more important. Mainstay Group Facilities Management Account Director Debbie Penn tells us about the…

How FirstPort colleagues can make a career through making a difference for customers
At FirstPort, our teams around the country are working hard to ensure that our customers are safe and happy in their homes, and we are proud that many of our…

Developments take on 100-mile charity challenge
Two FirstPort retirement developments have taken on Mind’s 100 miles in March challenge, in a bid to boost the physical and mental health of residents and staff. The challenge involves…

Meet Aaron – the 22-year-old who progressed to Property Manager at FirstPort
Within a week of leaving college, Aaron Dhanoa secured his first job as a customer service advisor at FirstPort. Three years on and he’s the Property Manager for nine developments…

Mother’s Day: Meet the FirstPort mother and daughters with inseparable bonds
Mother’s Day is the one day in the year when we recognise, celebrate, and honour the unconditional bond between a mother and a child. At FirstPort, we’ve been sitting down…

Chatham residents donate vital supplies to Sierra Leone school
Two committed colleagues, responsible for looking after a residential development in Chatham, enlisted the support of their residents to help provide much-needed supplies to a school in Sierra Leone. Sulaiman…

03. How we support Resident Management Companies (RMCs)
We know how important it is for you to have an input in the way your development is cared for, and we believe in working closely with RMCs to ensure…

Service Excellence Manager, Sophie McEvoy, talks rapid career progression at FirstPort
When did you join FirstPort? I joined FirstPort in 2019, as a support co-ordinator in the contact centre, handling customer service calls. After around four months, I applied for a…