Updated: 8th April 2026

This Cookie Policy explains what cookies and similar technologies we use on this website, why we use them, and how you can control them. It should be read together with our Privacy Policy. 

What are cookies?

Cookies are small text files stored on your device when you visit a website. They are used to collect data about users’ browsing actions and patterns which helps to provide you with a good experience when you browse a website.  

What do they do?

Cookies are widely used to collect data about users’ browsing actions and patterns which helps us to provide you with a good experience when you browse our website. It also allows us to improve our site. 

What type of cookies do FirstPort use?

We may use the following cookies:

  • Strictly necessary cookies (no consent required). These are cookies that are required for the operation of our website. They include cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 
  • Analytical or Performance cookies (consent required). These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works by ensuring that users are finding what they are looking for easily. 
  • Functionality cookies (consent required). These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies (consent required). These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Strictly necessary

ProviderCookie NamePurposeExpiration
www.firstport.co.ukOptanonConsentStores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables FirstPort to prevent cookies in each category from being set in the users browser, when consent is not given. It contains no information that can identify the site visitor.1 Year
    www.firstport.co.uk OptanonAlertBoxClosedSet after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  It contains no personal information. 1 Year
creatio.comASPXAUTHStores information about the authorized status of the user and to provide access to protected resources only to authorized users.

May store identifiable data.
Session cookie
creatio.comBPMLOADERRequired for the website to work properly.

Stores the unique IDs of anonymous sessions.

Does not store identifiable data.
Session cookie
creatio.comBPMSESSIONIDRequired for the website to work properly.

Stores a unique ID of the session.
May store identifiable data.
Session cookie
creatio.comBPMCSRFProtects against cross-site requests (CSRF).

Stores a unique token that is checked by the server to confirm the legitimacy of requests, thereby preventing possible CSRF attacks.

Does not store identifiable data.

Session cookie
creatio.comUserTypeStores user type. Set after successful user authorization.

Does not store identifiable data.
Session cookie
creatio.comSsoSessionIdStores the session ID of a user authenticated via the Single Sign-On mechanism.

May store identifiable data
Session cookie
creatio.comCookieConscentStores cookie consent preferences.

Does not store identifiable data.
1 year
creatio.comverto_session_uuidStores Verto telephony session ID for successful integration with Webitel.

Does not store identifiable data.
1 day
creatio.comvisid_incap_*Encapsulates DDoS Protection and Web Application Firewall. A cookie in which sessions are bound to a specific visitor, with a visitor representing a specific computer. This helps identify clients that have already visited the site.

Does not store identifiable data.
1 year
creatio.comincap_ses_*Encapsulates DDoS Protection and Web Application Firewall. A cookie in which HTTP requests are related to a specific session.

Does not store identifiable data.
Session cookie
creatio.com.AspNet.SharedCookieProvides Single Sign-On capability to Creatio Services.

Does not store identifiable data.
Session cookie
creatio.comCreatioIdentityServerAuthenticatedStores the Creatio Identity Service authentication state. The cookie is needed for provision of access to Creatio Services.

Does not store identifiable data.
Session cookie
creatio.comExistingAlmUserStores the user’s status in ALM Portal. The cookie is needed for provision of access to ALM Portal.

Does not store identifiable data.
Session cookie
creatio.comidsrv.sessionStores Creatio Identity Service session information.

The cookie is needed for authentication in the Creatio Identity Service to access different Creatio Services.

Does not store identifiable data.
Session cookie
creatio.comsticky-session-idStores Creatio Istio Service sticky session information.

The cookie is needed for the Creatio Istio Service to authenticate traffic between different microservices in Creatio Services.

Does not store identifiable data.
Session cookie
creatio.comproductStores the Creatio trial product type selected by the user.

The cookie is needed for ALM Portal to work properly.

Does not store identifiable data.
Session cookie
creatio.combpmHrefRequired for the website to work properly.

Stores the complete web address (full URL) of the current page the user is visiting.

May store identifiable data.
180 days
creatio.combpmRefRequired for the website to work properly.

Stores the web address of the page the user came from before visiting the current page.

Does not store identifiable data.
180 days
creatio.comTotpSetupTokenRequired for two-factor authentication to work properly. Stores the token to bind authenticator app.

May contain identifiable data.
20 mins
creatio.comFirstFactorRequired for two-factor authentication to work properly. Stores first factor authentication data.

May contain identifiable data.
20 mins
creatio.comPasswordRecoverRequired for the password recovery functionality to work. Stores temporary authentication state in a process of password recovery.

May contain identifiable data.
20 mins

Analytical or performance

ProviderCookie NamePurposeExpiration
firstport.co.uk _uetvid Allows us to engage with a user that has previously visited our website. 1 Year
    firstport.co.uk _ga_xxxxxxxxxx Used to track an individual session with your device. 1 Year
co.uk_ga Used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.   1 Year
 co.uk _clck Used to collect information about how visitors interact with the website, which helps in creating reports and improving the site. 1 Year
firstport.co.uk _clsk Used to connect multiple page views by a user into a single Clarity session recording. 0 Days 
 co.uk _gclxxxx  Google conversion tracking cookie 2 Months
 firstport.co.uk _hjTLDTest  Used to determine the most generic cookie path we should use so cookies can be shared across subdomains (where applicable). We store the cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. 0 Days
firstport.co.uk _hjSessionUser_1179684 Ensures that behaviour in subsequent visits to the website will be attributed to the same user. 1 Year
   firstport.co.uk _hjSession_1179684 Ensures subsequent requests within the session window will be attributed to the same session. 0 Days
creatio.com_ga_*Tracks user activities inside Creatio Services.

May store identifiable data
1 year

Functionality

ProviderCookie NamePurposeExpiration
cookiepro.com __cf_bm This is a CloudFoundry cookie 0 Days
creatio.comUserNameSet after successful user authorization. Can be activated and deactivated on the customer’s level by setting the UserNameExpireDays system setting.
To activate, set the system setting “User name expiration term (days)” (“UserNameExpireDays” code) to <number-of-days-to-remember-cookie>.
To deactivate, set the system setting “User name expiration term (days)” (“UserNameExpireDays” code) to 0.
May store identifiable data.

Targeting

ProviderCookie NamePurposeExpiration
linkedin.com li_gc This domain is owned by LinkedIn. It acts as a third-party host where we have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether the visitor has an active LinkedIn profile or agreed to their terms and conditions.  For this reason, it is classified as a primarily tracking/targeting domain. 5 Months
doubleclick.net test_cookie This domain is owned by Doubleclick (Google). Used as real time bidding advertising exchange. 0 Days
youtube.com __Secure-YEC YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors across a broad range of their own and other websites. 0 Days
youtube.com __Secure-YNID YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors across a broad range of their own and other websites. 5 Months 
youtube.com YSC YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors across a broad range of their own and other websites. 0 Days
doubleclick.net IDE This domain is owned by Doubleclick (Google). Used as real time bidding advertising exchange 1 Year
youtube.com VISITOR_INFO1_LIVE This cookie is used as a unique identifier to track viewing of videos 5 Months
youtube.com __Secure-ROLLOUT_TOKEN YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors across a broad range of their own and other websites. 5 Months
linkedin.com bcookie This domain is owned by LinkedIn, the business networking platform. It typically acts as a third-party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether the visitor has an active LinkedIn profile, or agreed to their terms and conditions.  For this reason, it is classified as a primarily tracking/targeting domain. 1 Year
bat.bing.com MR This domain is owned by Microsoft – it is the site for the search engine Bing. 6 Days
linkedin.com lidc This domain is owned by LinkedIn, the business networking platform. It typically acts as a third-party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether the visitor has an active LinkedIn profile, or agreed to their terms and conditions.  For this reason, it is classified as a primarily tracking/targeting domain. 0 Days
bing.com MUID This domain is owned by Microsoft. It is the site for the search engine Bing. 1 Year
youtube.com VISITOR_PRIVACY_METADATA YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services to display targeted advertising to web visitors across a broad range of their own and other websites. 5 Months