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Payments

Includes online payments, balance service charges and utilities.

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Lease consent

Information about subletting, property alterations and keeping a pet

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Feedback

Includes complaints procedure, WOW awards and nominations

Send us a message

The easiest way to get in touch with us is to send us your queries using the form below. Once you have sent it, we will get back to you as quickly as possible once we have investigated.

Contact Details

To find out which FirstPort service is the correct contact for you, simply check the name presented in the top right of your most recent bill. See here.

Property Services

0333 321 4080

Mon – Fri  //  8am to 6pm

FirstPort Property Services
Marlborough House
Wigmore Lane
Luton
Beds
LU2 9EX

Bespoke Property Services

0333 321 4045

Mon – Fri  //  8am to 8pm; Sat 9am to 12pm

FirstPort Bespoke Property Services
Marlborough House
Wigmore Lane
Luton
Beds
LU2 9EX

Retirement Property Services

0333 321 4041

Mon – Fri  //  8:30am to 5pm

FirstPort Retirement Property Services
1st Floor
Trinity Point
New Road
Halesowen
B63 3HY

Property Services Scotland

0333 321 4077

Mon - Fri  //  9am to 5pm

FirstPort Property Services Scotland
3rd Floor, Troon House
199 St Vincent Street
Glasgow
G2 5QD

Insurance Services

0333 321 4038

Mon - Fri  //  9am to 5pm

FirstPort Insurance Services
11 Queensway
New Milton
Hampshire
BH25 5NR

Letting Services

0333 321 4066

Mon - Fri  //  9am to 5pm

FirstPort Letting Services
Woolyard
Level 2
54 Bermondsey Street
London
SE1 3UD

Retirement Homesearch

0333 321 4060

Mon - Fri  //  9am to 5pm

Retirement Homesearch
Queensway House
11 Queensway
New Milton
Hampshire
BH25 5NR

Property Services (MHM)

0333 321 4035

Mon - Fri  //  9am to 5pm

FirstPort Property Services
Marlborough House
Wigmore Lane
Luton
Beds
LU2 9EX

Former BRAM Customers

0333 0050 227

Mon - Fri  //  9am to 5pm

For out of hours support, BRAM customers should call 0203 370 9369 as normal.
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Your Property Online gives you 24/7 access to your customer account