Keeping residents informed on energy costs
With energy bills expected to rise later this year, affordability remains a key concern for households across the UK. As a result, many residents will…
My Home Customer Portal Upgrade
Customers are now receiving an UPGRADED My Home experience — our online portal that allows customers to manage their bills and account details. The redesign…
Built, Managed, Lived: Inside the evolving world of later living
The latest episode of Built, Managed, Lived. explores how later living communities are helping older people maintain independence, build social connections and access support when they need it. Joining the discussion are host Mairead McErlean, Head of Legal Compliance and…
One year on: FirstPort’s Quarterly Service Update – Q2 2026
The FirstPort Group has released its Quarterly Service Update for Q2 2026, continuing its commitment to greater transparency and customer-first service delivery across the business. This quarter…
Built, Managed, Lived: Energy, building safety and commonhold – reviewing a busy first half of 2026
The latest episode of the Built, Managed, Lived. podcast turns the tables on regular host Mairead McErlean, who takes the guest seat to reflect on a busy and eventful…
Built, Managed, Lived: New podcast explores how commonhold stands to impact social housing
In the first video podcast of the Built, Managed, Lived. series, Mairead McErlean is joined by Adrian Shaw of L&Q and Kevin Dunleavy of The Guinness Partnership to explore how the…