FirstPort Quarterly Service Update – Q3 2026
FirstPort has published its Q3 2026 Quarterly Service Update, providing customers, stakeholders and clients with an overview of key developments, service improvements and business performance…
Built, Managed, Lived.: Understanding the UK energy market and what it means for consumers
Energy remains one of the most pressing concerns for UK households. A recent YouGov poll, commissioned by FirstPort, found that 60% of respondents are concerned about affording their energy bills over the…
Britain’s energy squeeze: FirstPort poll reveals how households are bracing for higher energy costs this winter
More than a third of UK adults say they will be forced to cut back on everyday spending to afford rising energy bills, according to…
Keeping residents informed on energy costs
With energy bills expected to rise later this year, affordability remains a key concern for households across the UK. As a result, many residents will…
My Home Customer Portal Upgrade
Customers are now receiving an UPGRADED My Home experience — our online portal that allows customers to manage their bills and account details. The redesign…
Built, Managed, Lived: Inside the evolving world of later living
The latest episode of Built, Managed, Lived. explores how later living communities are helping older people maintain independence, build social connections and access support when they need it. Joining the discussion are host Mairead McErlean, Head of Legal Compliance and…