What is block management?

As the UK’s leading residential block management company, we’re experts at managing large, complex residential blocks, as well as small or specialised estates, such as later living developments.

Our block management service encompasses the entirety of your block, from gardens and communal areas to fire safety and the management of on-site staff.

Block management is where a property manager (or ‘managing agent’) cares for the communal areas (both inside and outside) of residential blocks of flats or apartment buildings on behalf of a landlord, developer, Resident Management Company (RMC), or Right to Manage Company (RTM). 

There are a few different terms for block management in the residential property management industry. You may sometimes hear it referred to as ‘flat management’, ‘estate management’, or ‘leasehold management’.

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Why do I need a block management company? 

Successfully managing a block of flats requires a professional and dedicated approach to residential property management.

It also calls for a good working knowledge of a broad range of practices, such as landlord and tenant law, facilities management, health and safety regulations and building safety, to name just a few.

From overseeing the maintenance of the building and managing the service charge budget and accounts, to ensuring compliance with all management and legal obligations, it can be time-consuming. A dedicated residential block management company can help lighten the load, keep everything running smoothly, and give you and all residents peace of mind.

Our residential block management services

Looking for a professional and reliable block management company?

Our services include: 

  • Conducting regular site visits and assessing performance.
  • Ensuring health and safety, fire risk assessment and asset compliance.
  • Issuing service charge budgets and accounts.
  • Collecting and processing service charge payments.
  • Managing repairs, maintenance and major works.
  • Working with our national network of specialist suppliers.
  • Providing out-of-hours emergency support.
  • Managing on-site teams.
  • Ensuring appropriate insurance is in place.
  • Providing financial, maintenance and management information via My Home, our online customer portal.
  • Maintaining interest-bearing client bank accounts held under statutory trust.

Ready to find out more?

Share your details below and we’ll be in touch to discuss tailored support for your block and residents.