How is AI changing property management?
Recent advances in Artificial Intelligence (AI) are leading property managers to look at how it can be adopted to enhance the overall experience for residents. The FirstPort Group’s Head of…
The role of property management in London’s evolving real estate landscape
London’s property market is constantly shifting, shaped by demand, regulations, and the unique challenges of managing residential properties in a city dominated by high-rise buildings and apartment blocks. Whether you’re…
Building a resident-first approach to communal property management
Our role in managing communal areas such as green spaces, social spaces and other shared amenities, involves collaborating with homeowners, residents and contractors to deliver a service that supports the…
Creating desirable residential communities: The role of effective property management
A desirable residential community is one where people feel safe and connected. It’s defined by its well-maintained properties, appealing amenities, and a strong sense of community that brings residents together.…
Building success together: The role of partnership in property
Amid an ever-changing landscape for developers, it is now more important than ever to engage and work alongside property managers from the very outset of a project. Here, Rocco Archidiacono,…
The practical guide to choosing a property management company
Choosing the right property management company can make all the difference between a development that thrives and one that struggles. With so much at stake — from keeping residents happy…
Property Predictions for 2025
Martin King, Managing Director of The FirstPort Group, looks at the top property trends set to influence the industry in 2025. The Rise of Resident Management Companies (RMCs) We are…
Adapting to change: How FirstPort is serving today’s clients
By Jess Farrell, Director of Client Services at The FirstPort Group The property management industry is undergoing a transformation. As regulations tighten and expectations from customers, freeholders, developers, and RMC…
Putting customers in the driving seat at The FirstPort Group
By Cathy Reid, Customer Operations Director at The FirstPort Group Property management is a multifaceted industry characterised by multiple stakeholders and varied lease agreements. Unlike retail, where customer journeys typically…
Effective RMC management: How Resident Directors can utilise expert support and solutions
As a Resident Management Company (RMC) Director, you may be balancing a lot, including making decisions for the benefit of the development, arranging the relevant documentation, keeping the development well…
