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Mairead McErlean , Head of Compliance and Regulatory Affairs

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Commonhold and Housing Associations: Why structural reform requires long term thinking

The conversation around commonhold is accelerating.  As policymakers continue to explore the future of apartment ownership in England and Wales, commonhold is increasingly positioned as the long-term successor to leasehold. For many…

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Leadership, regulation and the future of property management

In this episode of Built, Managed, Lived., Martin King sets out a clear perspective on the direction of the property management sector, and the role responsible operators…

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Driving community pride through sustainable property management

From play areas to green spaces and wildflower meadows, these communal features all contribute to how a community feels and functions. That’s why they must…

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Why residential emergency evacuation planning matters more than ever

From 6 April 2026, new regulations in England will require responsible persons in certain higher-risk residential buildings to take reasonable steps to identify residents who…

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Row of new homes on a residential street.

Working better together: the benefits of regional alignment

This year, we split our business operations into four UK regions. This shift wasn’t just about structure – it was about creating stronger and more…

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Putting customers in the driving seat at The FirstPort Group

By Cathy Reid, Customer Operations Director at The FirstPort Group Property management is a multifaceted industry characterised by multiple stakeholders and varied lease agreements. Unlike…

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