Local knowledge builds customer relationships
The FirstPort Group Managing Director, Martin King, talks to Property Week about reform, technology and how a customer-focused ethos is supporting its evolution. How does FirstPort see…
A turning point for resident empowerment
The property management sector is at a defining crossroads. As we navigate the evolving legislative landscape, we are seeing a powerful shift; one that brings…
Navigating the new landscape: trends shaping the future of property management
Evolving resident expectations, regulatory shifts, and technological advancements are transforming the property management sector. At The FirstPort Group, we’re committed to staying ahead of the curve,…
Driving a more efficient property management service at FirstPort
At a time when many businesses are outsourcing customer service functions, FirstPort is leading a different approach. Until recently, its customer phone lines were handled…
Period properties vs modern building management
I have spent a significant amount of time during my 20-year career in property management working with impressive period buildings, primarily Edwardian and Victorian properties…
How is AI changing property management?
Recent advances in Artificial Intelligence (AI) are leading property managers to look at how it can be adopted to enhance the overall experience for residents.…