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Insights
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How Property Managers, Resident Management Companies and Right to Manage Companies look after a development

Residential block management can be confusing, as several stakeholders can play a part in the management of a development. In this article, we discover who…

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Insights
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The Role of a Resident Director

Becoming a Resident Director is a big responsibility to undertake, but by doing so you help shape the running of your development and actively play…

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2022 Resident Director Survey results: 39% and 88% charts.

The Resident Director Survey 2022

A year on since our first Resident Direct Survey Report was commissioned, the property landscape continues to be an interesting, sometimes challenging, space for Resident…

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Managing suppliers: A Q&A guide for Resident Directors

We’re continuously working hard to maintain high standards across every corner of our business. Working with the right external suppliers is central to this, which…

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Top ten traits of effective Resident Directors

Resident Directors work with professional managing agents like FirstPort to make sure their development is safe, clean and comfortable and that their community is a…

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Paul Atkinson (MTPI, AssocRICS) , Director of Portfolio and Growth

Paul Atkinson, smiling headshot.
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Supporting our freeholder clients through improved customer experience

When working with our freeholder clients we need to be able to demonstrate that customers are happy in their homes and that they are receiving…

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