Driving a more efficient property management service at FirstPort
At a time when many businesses are outsourcing customer service functions, FirstPort is leading a different approach. Until recently, its customer phone lines were handled…
Period properties vs modern building management
I have spent a significant amount of time during my 20-year career in property management working with impressive period buildings, primarily Edwardian and Victorian properties…
How is AI changing property management?
Recent advances in Artificial Intelligence (AI) are leading property managers to look at how it can be adopted to enhance the overall experience for residents.…
The role of property management in London’s evolving real estate landscape
London’s property market is constantly shifting, shaped by demand, regulations, and the unique challenges of managing residential properties in a city dominated by high-rise buildings…
Building a resident-first approach to communal property management
Our role in managing communal areas such as green spaces, social spaces and other shared amenities, involves collaborating with homeowners, residents and contractors to deliver…
Creating desirable residential communities: The role of effective property management
A desirable residential community is one where people feel safe and connected. It’s defined by its well-maintained properties, appealing amenities, and a strong sense of…