26 November 2019
FirstPort was also highly commended in the National Property Management Company of the year category.
Our award-winning colleague, Hayley Harvey – winner of Property Manager of the Year (London) looks after Jacobs Island in Bermondsey.
Hayley is exceptionally organised, prioritises her workload based on FirstPort’s Values and always strives to work SMART so that she’s continuously achieving. She thrives when seeing her team accomplish their goals.
At the end of 2017, Hayley was awarded FirstPort’s Customer Engagement Award in recognition of the relationships she’d forged with her development’s Right To Manage Directors, residents’ associations and the heads of the various client committees. At this point, she’d only been with us for 12 months.
One of Hayley’s customers said: “Hayley has good listening skills. She is calm and grounded in her approach, always approachable, always professional. As a result, she is able to address and resolve residents’ concerns and complaints sensitively and practically. She also has an excellent rapport with the other employees who work at the development and it is a tribute to her people skills that she has such an energised and happy team of staff under her supervision.”
Our highly commended colleagues are:
• Raymond Gyimah – Property Manager of the Year (London)
• Jamie Jenner – Property Manager of the Year (London)
• Jamie Noon – Property Manager of the Year (Outside London)
Speaking about Raymond Gyimah, who manages College Road in Harrow, a customer said: “Raymond, we are so grateful for your tireless support, dedication, and professionalism. Your depth of work is not shouted about, but it certainly doesn’t go unnoticed. We have huge respect for you and feel lucky we are in your safe and very capable hands. Thank you, from the bottom of our hearts.”
Speaking about Jamie Jenner, who looks after Wembley Park, a client said: “He tackles all situations with the express purpose of finding suitable resolve and doesn’t rest until this is found and the matter closed. His dedication to his work and keeping all stakeholders happy is to be admired and I know that whenever we ask, Jamie delivers!”
Speaking about Jamie Noon, who is responsible for 25 developments within the Leicestershire and Rutland area, a customer said: “Thank you for your commitment and dedication. You manage the site very well and this was particularly apparent in the way you dealt with (a recent) incident. Your care and concern for all the residents and the way you kept everybody well informed was reassuring and very much appreciated.”