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Heather Payne joins FirstPort as Chief Technology Officer

Residential property management company FirstPort has appointed Heather Payne as Chief Technology Officer. She will be responsible for FirstPort’s digital transformation programme.

Nigel Howell, Chief Executive, FirstPort, said: “Unlocking the business’s digital capabilities across mobile and online applications is key to our future success. We’re very pleased Heather will join our Executive leadership team, adding her expertise in customer experience to the residential property management sector.”

Commenting on her appointment Heather Payne said: “In my first few weeks with FirstPort I have had the pleasure of working with a knowledgeable, enthusiastic and future-focused team. I am excited to make Nigel’s ambitious strategy a reality by helping the business to grow, through improvements in ways of working enabled through technology”.

Heather has spent her whole career successfully delivering digital transformation across multiple sectors. She was previously Chief Technology Officer at Avon Cosmetics responsible for technical delivery, innovation, information security, and enterprise architecture, including unlocking the business’s digital and e-commerce capabilities across mobile and online applications.

Prior to Avon, Heather held roles as CTO of Engineering at DMG Media, and Group Head of Software Development and Head of IT  at Thomas Cook Group and Hotels 4U.