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Insights category: Industry Insights

Making improvements to the customer journey

The property management sector is experiencing its most significant transformation in decades, driven by changing legislation and evolving requirements. In an article originally published in Property Week, our Managing Director,…

Period properties vs modern building management

Written by Leanne Barker, Regional Director at The FirstPort Group I have spent a significant amount of time during my 20-year career in property management working with impressive period buildings,…

How is AI changing property management?

Recent advances in Artificial Intelligence (AI) are leading property managers to look at how it can be adopted to enhance the overall experience for residents. The FirstPort Group’s Head of…

Property Predictions for 2025

Martin King, Managing Director of The FirstPort Group, looks at the top property trends set to influence the industry in 2025. The Rise of Resident Management Companies (RMCs) We are…