We understand what Developers, RMCs and residents want from their homes: safety, efficient management, value for money and peace of mind.

With 40 years of experience, we’re a trusted and reliable partner. We deliver a proactive and transparent service to Developers, Investors, Freeholders, and Resident Management Companies.

Your property is in safe hands with us. Our professional, approachable, and experienced Property Managers are supported by dedicated in-house specialists across health and safety, major works, surveying, procurement, finance, legal, HR, and compliance. We pride ourselves on being responsive and accessible, committed to delivering prompt and effective solutions while ensuring value for money.

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What is a residential property manager?

A residential property manager, also known as a managing agent, is responsible for maintaining and enhancing the operational success of residential properties. This can include anything from a single residential building to a large, multi-block estate.

Ensuring quality, safety and financial stability

In addition to overseeing day-to-day operations and ensuring that all communal facilities —both indoor and outdoor— are well maintained, a residential property manager is also responsible for identifying ongoing opportunities for improvement. They play a key role in ensuring building safety and sound financial management. A good residential property manager will maintain a healthy reserve fund and ensure the service charge budget is transparent and accurate.

Our residential property management services

We’re a team of qualified professionals who really understand residential property management. We have in-house expertise in every type of development and estate, from housing estates and blocks of flats to complex, multi-amenity residential developments.

It’s our priority to make sure that the homes we manage are safe, clean and comfortable for our residents. We take pride in making sure the properties in our care are managed safely and looked after to consistently high standards. For developments with Resident Management Companies (RMCs) and Right to Manage Companies (RTMs) in place, we provide comprehensive support to help Resident Directors fulfil their obligations, while also ensuring their community is a great place to live.

Our priority is to create safe, sustainable and well-managed environments that will thrive for decades to come.

Our residential property management services include: 

  • Arranging regular health and safety and fire risk assessments of the communal areas and arranging any follow-up work required.
  • Liaising with contractors to ensure residents are kept updated on the progress of maintenance and repair works.
  • Providing information to residents in a timely and transparent manner.
  • Responding promptly to resident service enquiries via phone, email, and our customer portal.
  • Providing residents with access to My Home – our online customer account that lets them manage their property anywhere, anytime.
  • Preparing specifications for works (such as cleaning, window cleaning and gardening) and arranging the tendering of maintenance contracts.
  • Conducting regular property inspections and site visits, and actioning improvements.
  • Arranging ad-hoc repairs and managing contractor/supplier performance.
  • Working with specialist advisors such as building surveyors and engineers.
  • Providing out of hours emergency support. 
  • Managing on-site staff (where applicable). 
  • Ensuring regulatory compliance in line with industry guidelines and relevant legislation.
  • Liaising with third parties, such as local authorities, fire safety officers, neighbouring property owners, developers and community groups.

Expert residential property management services

In addition to overseeing day-to-day operations and ensuring that all communal facilities —both indoor and outdoor— are well maintained, a residential property manager is also responsible for identifying ongoing opportunities for improvement. They play a key role in ensuring building safety and sound financial management. A good residential property manager will maintain a healthy reserve fund and ensure the service charge budget is transparent and accurate.

Ready to simplify your residential property management?

Discover how our expert team can support your property needs. Fill out the form below and a member of our team will get back to you shortly.

Please note that this contact form is for new business enquiries only. If you are a customer, please visit our customer service page.

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