As the UK’s leading residential property management company, property is at the heart of everything we do. We care for over 370,000 homes across London, South East, South West, East of England, the Midlands, North of England, Scotland and Wales. 

We deliver responsive and transparent property management, combining the strength of a national organisation with local teams who understand the culture and preferences of each region. 

Our expert property managers are supported by dedicated in-house specialists, all working together to provide peace of mind to clients and residents across the UK. 

London

London’s property landscape is one of the most varied in the country. Here, everything from historic buildings to large residential schemes and new developments give the city its unique character. The pace and scale of the capital can make property management more complex, requiring careful coordination to keep everything running smoothly.

At FirstPort, we combine local knowledge with national expertise to deliver responsive, reliable services that meet the expectations of residents and the requirements of every development.

Elegant Notting Hill apartment building.

South West

Developments in the South West are often shaped by their surroundings – whether that’s listed buildings in Bath, apartments overlooking the sea in Cornwall or modern housing in Bristol. 

Residents in the South West often value heritage, sustainability and a strong sense of community. Our management balances specialised services for historical buildings with the practical needs of modern living in the area. 

Aerial view of a town with a river.

South East

In the heart of the New Forest, our New Milton office in Hampshire is home to colleagues who understand the specific property needs of the region. 

The South East is home to historic towns – such as Oxford, Winchester and Canterbury – where we provide experienced, hassle-free care those living rurally and newer builds housing busy professionals who commute into the capital.

East of England

The East of England offers a mix of fast-growing cities, rural villages and enduring seaside communities. 

We take into consideration everything from the condition of the architecture to the East’s shoreside climate to ensure every development receives hands-on support, improving their long-term value for residents and clients. 

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Midlands

Our Midlands teams are embedded in the region, providing professional property management services for decades. We assist with everything from regular inspections and contractor management to health and safety compliance, ensuring your development is well-maintained and residents have the support they need. 

The Birmingham Library

North of England

Whether it’s Manchester’s converted mills, Newcastle’s period terraces, Leeds metropolitan apartments or properties across the Pennines, we manage a wide range of developments in the North. 

Our regional teams understand the specific requirements of properties there, managing listed building constraints and working with contractors who know the area. Our goal is to deliver a service that exceeds the expectations of the people who rely on it.

Manchester

Scotland

Scotland’s homes are varied and present specific challenges due to the climate and location. 

We work within the country’s legal framework and understand what’s needed to manage properties here safely. Based in Glasgow, with coverage nationwide, we provide professional property factoring services backed by in-house legal, health and safety and technical expertise.

Glasgow Skyline

Wales

We manage residential developments across Wales. Each location has specific requirements we understand and plan for. 

Delivering responsive maintenance, clear communication with residents and professional management of service charges and contractors, we’re here to make sure your development is well looked after.

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What makes FirstPort stand out locally?

Dedicated account management 

We provide a single point of contact who coordinates your account locally, ensuring clarity, accountability and a cohesive experience. 

Five-star rating graphic; Freeholder property management's British Safety Council audit results since 2016.

Proactive, trusted service

Whether supporting developers through handover and mobilisation, or empowering RMCs and RTMs with expert back-office support, we deliver a professional service that anticipates issues and responds swiftly. 

Five-star rating graphic; Freeholder property management's British Safety Council audit results since 2016.

Reliable asset care 

Through regular inspections, monitoring, maintenance and repairs, we keep your development in pristine condition, preserving its appeal and value for residents and asset owners alike. 

Five-star rating graphic; Freeholder property management's British Safety Council audit results since 2016.

Efficient procurement 

Our in-house procurement team ensures we appoint only trusted, accredited contractors. Combined with bulk buying power, this translates into cost-effective, high-quality services across grounds maintenance, lift servicing, cleaning, utilities and more. 

Five-star rating graphic; Freeholder property management's British Safety Council audit results since 2016.

Safety and regulatory compliance 

Safety is our top priority. We’re proud to hold ISO 45001 certification and to have achieved consistent four and five-star ratings from the British Safety Council over the past decade. 

Five-star rating graphic; Freeholder property management's British Safety Council audit results since 2016.