What do I do if my garden hasn’t been maintained?
The majority of our developments have garden areas that need to be maintained. This is often referred to as the…
Maintenance, improvements & repairs
What is the procurement process?
Updated: 15th September 2025 Our supply chain process is rigorous at both a national and local level to make sure…
How do I get a new key or key fob?
FirstPort is happy to help you obtain new or replacement keys and fobs. If you are an owner of the…
What do I do about repairs and maintenance problems?
While our developments have been built to high standards, repairs are sometimes necessary and are always carried out by competent…
Who looks after the doors and lights in my development?
1. Communal internal and external doors Maintaining door entry systems, as well as communal internal and external doors, may be…
Who looks after my communal areas in my development?
1. Who looks after the communal areas? Our role is to manage and maintain the building structure and the common…