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Service charges explained

What is a reserve or contingency fund and why do I have to pay into it?

This is money collected every year within the service charge to build up funds that can contribute towards the cost…

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I moved in during the financial year. How are the service charges shared between me and the previous owner?

When you buy a property, your legal representative and the seller’s legal representative are responsible for agreeing, as part of…

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Why is my service charge different from my neighbour’s?

Service charges are shared fairly between all properties, but the amount each homeowner pays can vary depending on your individual…

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What external factors affect my service charge?

In recent years, we have seen an increase in service charge costs. It’s important to note that service charges are…

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How is VAT applied to the costs of site-based staff?

In 2018, HMRC (His Majesty’s Revenue and Customs) introduced guidance requiring Property Managers to apply a 20% VAT charge to…

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I’m finding it hard to pay my service charges. Is there any help available?

We understand that things can get tough sometimes. If you’re having difficulty paying your service charges, please get in touch with…

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