Building an industry-leading workforce: how we’re upskilling for the future
As the property management landscape evolves, it is vital that specialist knowledge and expertise is demonstrated across all areas of service – giving clients assurance…
Homeownership in Scotland: Lessons for Commonhold
Across Scotland, homeownership looks and feels different. Homeowners own their individual property outright, while responsibility for shared areas is set out in title deeds, supported…
Energy Act: Preparing our teams for industry change
The Energy Act 2023 strengthens oversight of communal heat networks, introducing greater accountability, transparency, and consumer protections for residents. With over 100 heat networks in its portfolio and 450 members of staff…
One year on: FirstPort’s AI-powered smart buildings platform
Last year, we launched our first AI-powered smart buildings platform, transforming how residential buildings are managed and maintained. The platform was trialled at two large…
Why local property management makes all the difference
Across the UK, building freeholders, resident management companies, and property developers often face a choice between partnering with a national provider or a local property management company. Each offers clear benefits, but…
Local knowledge builds customer relationships
The FirstPort Group Managing Director, Martin King, talks to Property Week about reform, technology and how a customer-focused ethos is supporting its evolution. How does FirstPort see…