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Insights
Row of new homes on a residential street.

Working better together: the benefits of regional alignment

This year, we split our business operations into four UK regions. This shift wasn’t just about structure – it was about creating stronger and more…

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Insights

Navigating the new landscape: trends shaping the future of property management

Evolving resident expectations, regulatory shifts, and technological advancements are transforming the property management sector. At The FirstPort Group, we’re committed to staying ahead of the curve,…

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Insights

Taking a collaborative and professional approach to prioritise fire safety

Julie Saunders, Head of Fire Safety at The FirstPort Group Fire safety is one of the most important responsibilities we have as Property Managers. Our…

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Insights

Cathy Reid , Director of Customer Operations

Headshot of Cathy Reid, Jo Green team member.
Driving A More Efficient Property Management Service At Firstport

Driving a more efficient property management service at FirstPort

At a time when many businesses are outsourcing customer service functions, FirstPort is leading a different approach. Until recently, its customer phone lines were handled…

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Insights

Leanne Barker , Regional Director

Headshot of Leanne Barker.
Curved row of elegant, white townhouses on a sunny street.

Period properties vs modern building management

I have spent a significant amount of time during my 20-year career in property management working with impressive period buildings, primarily Edwardian and Victorian properties…

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Insights

How is AI changing property management?

Recent advances in Artificial Intelligence (AI) are leading property managers to look at how it can be adopted to enhance the overall experience for residents.…

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