Commonhold and private estate reform: turning policy ambition into practical reality
The government’s proposed shift away from leasehold flats towards commonhold represents one of the most significant structural changes to residential property ownership in England and Wales in decades. While the principles behind…
Built, Managed, Lived: Why community matters in the South West
In the latest episode of Built, Managed, Lived, Jonny Holmes sits down with Nick Mason from Taunton Rugby Club to explore the role local organisations play…
Understanding heat tariffs: How billing will work under the Energy Act
As heat networks become a more common way of supplying energy-efficient heating and hot water to homes across the UK, it is increasingly important for…
Commitment to transparency is reshaping customer service at FirstPort
The FirstPort Group is reshaping how it supports residents through a clearer, more transparent approach to customer service. Improvements are ongoing, but early results show…
Transforming Heat Networks: What the Energy Act Means for Regulation and Consumer Transparency
For heat networks to work for the people who rely on them, they must be designed and operated with residents’ everyday experiences in mind. Historically, maintenance of heat networks and…
2026 Trends – Resident focused risk-based approach to safety
As part of our 2026 Trends series, we’re exploring the key themes set to shape the property management landscape over the next 12 months. In…