At an awards ceremony in London at the end of October, FirstPort were awarded The Negotiator’s Property Management Company of the Year 2017 Gold Award in recognition of the journey the company has undertaken to adopt digital solutions and provide excellent customer service.

In front of 750 guests, the award was accepted by FirstPort’s business development managers, Jeremy Ogborne and Andrew Froy, from the event host, comedian Jimmy Carr.

The judges said: “This company has boldly grasped the nettle, taking great steps to move forward by embracing technology.”

Nigel Howell, FirstPort Chief Executive, said: “FirstPort has been on a journey. Bringing in innovative use of digital technology to increase efficiency and deliver better outcomes for clients and customers is one part of that. But the other side is fostering a human approach, making customer safety, service and communication the driving factor behind all we do. Our aspiration is to be the best ‘as judged by others’. Receiving The Negotiator’s Gold Award for Property Management Company of the Year is a wonderful recognition of the efforts of staff right across the company and a significant step on the way.”

Aimed at the estate and lettings agency industry, The Negotiator magazine has been publishing news from the residential property world for 30 years. The annual Negotiator Awards celebrate the very best companies and individuals in residential property in the United Kingdom.