How do I know how my service charge has been spent?

Following the end of your development’s financial year, the annual service charge accounts will be prepared and then reviewed by an independent accountant.  

We’ll always be transparent about what’s been spent, and you will receive an itemised set of accounts – including explanations for any significant differences where expenditure hasn’t been in line with our estimate – so you can see exactly what’s been done and how much it all cost. 

If you live in a later living development, you will also be invited to a residents’ meeting to review the expenditure and understand the costs in more detail.