1. I'm a FirstPort customer and want to sell my house. What do I need to do?
As we head towards the final stamp duty deadline on the 30th September, we recognise that some of our customers are experiencing delays in getting information that is critical to their property sale. We have recently increased the size of our Property Transfer team to help deal with the additional demand created by the June and September stamp duty deadlines, please bear with us as we work through the high volumes of both new and existing sale cases.
You will need to instruct a solicitor to represent you in the sale process. We ask that your Solicitor contacts us to make us aware of the impending sale as we can provide additional services to help facilitate the sale process. As you will be legally represented we will liaise with your Solicitor directly during this sale process. Your solicitor will be able to contact us using the following details:
If you live in a retirement property please ask your solicitor to contact the Property Transfer department at firstname.lastname@example.org; for non-retirement properties please ask your solicitor to contact the Property Transfer department at email@example.com
2. I am a customer and want to re-mortgage or release equity in my property, who do I contact?
If your mortgage lender or equity release company require information from FirstPort they can speak to our Property Transfer department who will be able to help with their request.
If you live in a retirement property, please ask them to contact the Property Transfer department at firstname.lastname@example.org; for non-retirement properties please ask them to contact the Property Transfer department at email@example.com
3. I am thinking of buying a FirstPort home and want information about your services?
Details of our services and useful information for buyers are contained in a comprehensive Management Information pack that we can provide to the sellers’ solicitor. Once your purchase has been agreed and you have instructed a solicitor to act on your behalf they will liaise with the sellers’ solicitors who can contact us to obtain the pack that contains site-specific and property specific information.
4. Contact us for more information about the packs
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