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// Help & Support

How can I sign up for eBilling?


Our e-billing service means you will receive your invoices and statements online rather than by post and you can make secure payments by credit or debit card quickly and easily. This not only provides a secure way for you to access to your financial documents, but it’s also a good way to help the environment by reducing your carbon footprint.

So, how can I sign up?

  • Log in to My Home, using your email address and password.
  • Click on the ‘My Profile’ heading on the top right-hand side of the page to update your preferences.
  • Go to the ‘Paperless Billing’ section and click to view more information.
  • Please read and agree to the Terms and Conditions by ticking the box.
  • Click on ‘Please sign me up’ at the bottom of the page and you are ready to enjoy the benefits of e-billing!

Please note, it usually takes up to 28 days from the date you sign up to our e-billing for the service to become available. If your invoice is due in the next 28 days, you may still receive it by post and you will have to use one of the payment methods available to our postal invoice customers. If you own multiple properties and choose to receive e-billing, it will apply to all of them.