Insights
Why local property management makes all the difference
Across the UK, building freeholders, resident management companies, and property developers often face a choice between partnering with a national provider or a local property management company. Each offers clear benefits, but…
Building an industry-leading workforce: how we’re upskilling for the future
As the property management landscape evolves, it is vital that specialist knowledge and expertise is demonstrated across all areas of service – giving clients assurance…
Homeownership in Scotland: Lessons for Commonhold
Across Scotland, homeownership looks and feels different. Homeowners own their individual property outright, while responsibility for shared areas is set out in title deeds, supported…
Energy Act: Preparing our teams for industry change
The Energy Act 2023 strengthens oversight of communal heat networks, introducing greater accountability, transparency, and consumer protections for residents. With over 100 heat networks in its portfolio and 450 members of staff…
One year on: FirstPort’s AI-powered smart buildings platform
Last year, we launched our first AI-powered smart buildings platform, transforming how residential buildings are managed and maintained. The platform was trialled at two large…
News
The FirstPort Group publishes second Quarterly Service Update
The FirstPort Group has released its second Quarterly Service Update for Q3 2025, showcasing its ongoing commitment to setting industry standards for transparency while enhancing services for customers. This new update…
London residential development secures over £1m to boost heat network efficiency
Residents at The Switch House & Elektron Buildings in London are set to benefit from major improvements to their communal heating system after the development…
FirstPort colleagues recognised in Property Management 50 awards
We’re pleased to share that two colleagues from The FirstPort Group have been recognised in this year’s Flat Living and PMR’s Property Management Top 50. Now…
Helping to shape a better system for property management
FirstPort’s response to the strengthening leaseholder protections consultation Over the last few months, the Ministry of Housing, Communities and Local Government (MHCLG) has been consulting…
The FirstPort Group achieves ISO 9001 and ISO 14001 certifications for fifth year running
The FirstPort Group has secured both ISO 9001 and ISO 14001 certifications for the fifth year in a row, demonstrating its commitment to excellence and…
Blog
Festive fun across FirstPort as residents and colleagues celebrate Christmas
The festive season is always a special time across our developments, and this December was no exception. From carol singing to charity fundraisers, our residents and teams came…
Working at FirstPort as a Service Charge Accountant
We recently caught up with Shareece from our Service Charge Accounting team to learn more about what it’s like working as a Service Charge Accountant…
Community Round-Up: Honouring heroes, celebrating milestones and supporting local causes
From heartfelt tributes to joyful celebrations, FirstPort colleagues and residents across the country have continued to embrace their communities, uniting to honour traditions, support local…
Watermark: where community and sustainability come to life
We recently visited the management team at our Watermark development in the Cotswolds – a stunning lakeside residential estate. In the video, the team shares…
Community round-up: Coffee mornings, scarecrows and landmark birthdays
Across FirstPort developments nationwide, the spirit of community continues to shine. Whether it’s celebrating milestones, lending a helping hand, or simply enjoying each other’s company, these shared moments highlight the strong sense of…
The FirstPort Group raises over £40,000 for charity partner Tommy Club
In just 18 months, colleagues from across The FirstPort Group have raised nearly £44,000 in support of their charity partner, Tommy Club. Since launching the…