Skip to content
FirstPort
  • About us

    About us

    We are the UK’s leading residential property management company. Property is in our DNA.

    About us
    • We are FirstPort
    • Leadership team
    • Corporate responsibilities
    • Our accreditations
    • Our regions
    • Our offices
    • Adapting to the evolving residential sector
    • Quarterly Service Updates
  • What we do

    What we do

    We care for thousands of developments nationwide, creating thriving communities where people are proud to live.

    What we do
    • Residential property management
    • Working with developers
    • Resident managed developments
    • London residential real estate
    • Block management
    • Freeholder property management
    • Scotland Property Factor
    • Later living
    • Additional services
    • Health & safety
    • Case Studies
  • News and insights

    News and insights

    Find out what we’ve been up to.

    News and insights
    • Podcasts
    • Insights
    • News
    • Blog
  • Careers
  • Help

    Help

    Answers and assistance to common questions.

    Help & support
    • PaymentsIncludes online payments, balance service charges and utilities.
    • What is property management?Information about property management.
    • Your accountIncludes account details and online logins.
    • Service charges explainedInformation about service charges.
    • Selling & buying a homeIncludes transfer fees, information pack requests, and re-mortgage info.
    • Consents FAQsInformation about subletting, property alterations and keeping a pet.
    • Maintenance, improvements & repairsIncludes reporting problems, leaks, fencing, keys and fobs.
    • Residents’ queriesIncludes key fobs, parcels and security.
    • Health, safety & accessibilityInformation about how health and safety is managed and registering for priority services.
  • Contact us

    Contact us

    Choose the most suitable contact option for your enquiry.

    Contact us
    • Customer services
    • New business enquiries
    • Press office
  • My Home
  • New Business
Back

Episode 8: Inside the evolving world of later living

Exploring the benefits, challenges and future of independent later living communities.

September 1, 2026 28 min 10 sec
Episode 8. Final

Listen on

In this episode

FirstPort's Mairead McErlean and Ed Cooper are joined by Coral Harvey, Senior Consultant at SAY Property Consultants, to explore the later living sector. Together, they challenge common misconceptions about retirement communities, examine key issues including affordability, service charges and resale values, and discuss how technology, new housing models and changing consumer expectations are shaping the future of independent later living.

Key Takeaways

  • Understanding independent living: Later living communities promote independence, offering residents greater choice, flexibility and access to support when needed. 
  • Community matters: Retirement communities help tackle loneliness and isolation by creating opportunities for social connection and engagement. 
  • Costs and affordability: The panel explores service charges, affordability and resale values, and what residents should consider before moving. 
  • A sector in transition: New models such as integrated retirement communities, renting and shared ownership are changing the later living landscape. 
  • Looking ahead: Technology, energy efficiency and changing consumer expectations are shaping the future of later living. 

Episode details

  • Read more about the future of the later living sector: The next evolution of Later Living: Why experience, flexibility and community will define the sector

  • Mairead Headshot Cropped

    Mairead McErlean

    Head of Compliance and Regulatory Affairs, FirstPort

    Mairead is Head of Compliance and Regulatory Affairs at FirstPort, where she provides strategic guidance on current and emerging legislation and regulatory frameworks.


    0h2a4718 (1)

    Ed Cooper

    Director of Region, FirstPort

    Ed is Director of Region – Later Living at FirstPort, leading the teams that care for the 60,000 later living properties under FirstPort’s management


    Coral Harvey

    Coral Harvey

    Senior Consultant, SAY Property

    Coral is a Senior Consultant at SAY Property, with more than 10 years' experience in residential property management, specialising in the later living sector. She also serves as a board member of the Association of Retirement Housing Managers (ARHM).

Transcript

Show more

Be part of the conversation

Have a perspective on how homes are designed, managed or lived in? We’re always looking for new voices to join the conversation.

Get involved

Contact us

Apply to join the podcast

I consent to FirstPort contacting me using the information provided in relation to my enquiry.

Keep listening

Explore our latest conversations about residential property management

September 1, 2026 28 min 10 sec

Episode 8: Inside the evolving world of later living

Exploring the benefits, challenges and future of independent later living communities.

Listen
Episode 8. Final
Episode 8

July 7, 2026 21 min 53 sec

Episode 7: Mid-year Momentum: Mairead McErlean on a busy 2026 so far

Reflecting on six months of Built, Managed, Lived. and the key topics that have affected communal living since the turn of the year.

Listen
Resized Artwork 1080 X 1080
Episode 7

June 9, 2026 38 min 36 sec

Episode 6: Commonhold: The Housing Association Perspective

Discussing how the introduction of commonhold could reshape the management of social housing.

Listen
Episode 6. Artwork 1200 X 1200
Episode 6

May 7, 2026 23 min 44 sec

Episode 5: Martin King on leadership, regulation and the future of property management

Martin King on how regulation will shape property management and why investing in people and skills is vital to maintaining high standards.

Listen
Image (13)
Episode 5

April 1, 2026 34 min 30 sec

Episode 4: Residential Personal Emergency Evacuation Plans (PEEPs)

How Residential PEEPs can be implemented effectively to strengthen resident safety.

Listen
Episode 4. 1080 X 1080 Linkedin
Episode 4

Never miss an episode

Join us on Spotify and Apple Podcasts for fresh conversations, stories, and insights.

Follow on Spotify
Subscribe on Apple

Work with us

Get in touch to learn how our range of residential property management services can support your development.

Contact us
  • My Home
  • New Business
  • About us
  • What we do
  • News and insights
  • Careers
  • Contact us

Quicklinks

For residents

For residential management companies & resident directors

Corporate statements and policies


  • Privacy
  • Cookies
  • Acceptable Use
  • FirstPort Terms & Conditions
  • Modern Slavery Statement
  • Health & Safety Policy
  • Supplier Code of Conduct

Registered Office


Fifth Floor, The Lantern,
75 Hampstead Road, London, NW1 2PL

  • Link to YouTube profile for FirstPort
  • Link to LinkedIn profile for FirstPort

© 2026 FirstPort

Design by Burson Buchanan, developed by Brighter*IR