It’s been nearly two years since FirstPort launched its partnership with the WOW! Awards and we’re delighted to have reached the 3,000th nomination mark.

The WOW! Awards is an employee recognition scheme that helps celebrate excellent customer service based on customer and colleague nominations. Over the last two years the scheme has showcased our stand-out employees who go above and beyond for their customers every day. It  has also helped us to motivate and inspire our employees to continue to provide the very best in customer service.

The 3,000th employee to be nominated was Yasemin McClure (Consents & Company Secretarial Administrator) for her excellent care, attention and determination in helping a resident recently.

The customer who nominated Yasemin said:“Yasemin impressed me from start to finish. She actioned my application immediately, and kept me informed via clear, concise communication as to what was happening and when a response was likely. Yasemin's responsiveness, willingness to help, communication and friendliness made the process very straightforward. She is a credit to FirstPort.”

Mandy Ferries, Director of HR at FirstPort, said “The WOW! Awards show how our employees are consistently impacting  positively on the lives of our customers, and I am delighted by the significant achievement of having received over 3,000 nominations - FirstPort certainly has the WOW! factor.”