Top 10 Questions

1. How do I get a new key or key fob?
2. What is a service charge and why do I have to pay it?
3. What is ground rent and why do I pay it?
4. How do you let me know how my Service charge has been spent?
5. How do I sign up for my online account?
6. How can I make a payment?
7. How do I update my account details?
8. What is the property ombudsman service?
9. How do you prepare the budgets for my service charges?
10. Who looks after your lifts?