Skip to content

// Help & Support

Do you look after my windows?

Maintenance, improvements & repairs

The responsibility of maintaining the windows tends to be the leaseholders.

However, in some instances, the leaseholders may only be responsible for the glass of the window and FirstPort responsible for the frames. Always check your lease if you are unsure. If you do not have a copy of your lease, you can request one from Land Registry.

If you are a freeholder, the responsibility of the windows is solely yours.

Woman using laptop in bedroom

Your Property Online gives you 24/7 access to your customer account